{"id":15891,"date":"2026-03-24T18:17:38","date_gmt":"2026-03-24T18:17:38","guid":{"rendered":"https:\/\/xcoins.com\/privacy-policy-usa\/"},"modified":"2026-04-02T12:53:10","modified_gmt":"2026-04-02T12:53:10","slug":"privacy-policy-usa","status":"publish","type":"page","link":"https:\/\/xcoins.com\/es\/privacy-policy-usa\/","title":{"rendered":"Privacy Policy USA &#8211; Xcoins.com"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15891\" class=\"elementor elementor-15891 elementor-15851\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-269d671 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"269d671\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ce3d86\" data-id=\"8ce3d86\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06d6ff5 elementor-widget elementor-widget-text-editor\" data-id=\"06d6ff5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1 style=\"text-align: left;\">Privacy <span class=\"fake\">Policy<\/span><\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97bdba3 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"97bdba3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol class=\"jss41 c-w3\">\n\t<li><span class=\"c-w3\">App Operator and Data Controller<\/span><\/li>\n\t<li><span class=\"c-w3\">Scope of This Addendum<\/span><\/li>\n\t<li><span class=\"c-w3\"\">Categories of Personal Data Collected Through the App<\/span><\/li>\n\t<li><span class=\"c-w3\">Purposes of Processing<\/span><\/li>\n\t<li><span class=\"c-w3\">Sharing of Personal Data<\/span><\/li>\n\t<li><span class=\"c-w3\">Mandatory Data Collection<\/span><\/li>\n\t<li><span class=\"c-w3\">Data Retention<\/span><\/li>\n\t<li><span class=\"c-w3\">U.S. Privacy Rights<\/span><\/li>\n\t<li><span class=\"c-w3\">Exercising your Rights<\/span><\/li>\n\t<li><span class=\"c-w3\">Data Security<\/span><\/li>\n\t<li><span class=\"c-w3\">International Data Transfers<\/span><\/li>\n\t<li><span class=\"c-w3\">Age Restriction<\/span><\/li>\n\t<li><span class=\"c-w3\">Updates to This Addendum<\/span><\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19c70b1 elementor-widget elementor-widget-text-editor\" data-id=\"19c70b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"c-w3\"><p><strong class=\"c-w3\" style=\"font-size: 30px; line-height: 38px;\">ADDENDUM \u2013 MOBILE APP PRIVACY DISCLOSURES<\/strong><\/p><p><em class=\"c-w3\">Last updated: January 12th, 2026<\/em><\/p><p>This Addendum supplements the Xcoins Privacy Policy and applies <strong class=\"c-w3\">specifically to personal data collected and processed through the Xcoins mobile application (Android)<\/strong> (the \u201cApp\u201d) in connection with users located in the United States.<\/p><p>In the event of any inconsistency between this Addendum and the main Privacy Policy, <strong class=\"c-w3\">this Addendum shall prevail with respect to App-related data processing for U.S, users<\/strong>.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-65d90dd elementor-hidden-mobile\" data-id=\"65d90dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f07f398 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f07f398\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fc9796b\" data-id=\"fc9796b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2997144 elementor-widget elementor-widget-text-editor\" data-id=\"2997144\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"c-w3\"><h4 class=\"c-w1\">1. App Operator and Data Controller<\/h4><p>The App is operated by:<\/p><p><strong>CF Technologies Canada Ltd<\/strong>, a company incorporated in Canada, acting as a technology platform provider.<\/p><p>CF Technologies Canada Ltd does not provide regulated financial services, does not execute cryptocurrency transactions, and does not hold or safeguard user funds or digital assets.<\/p><p>If you have any questions regarding the processing of personal data through the App, you may contact us at:<br \/><strong>Email:<\/strong> <a href=\"mailto:compliance@xcoins.com\">compliance@xcoins.com<\/a><br \/><strong>Company:<\/strong> CF Technologies Canada Ltd<br \/><strong>Address:<\/strong> 500-666 Burrard Street, Suite 500, Vancouver, British Columbia, V6C 3P6, Canada<\/p><p>Cryptocurrency transaction services for U.S. users are provided by licensed third-party financial service providers, including:<\/p><ul><li>Zero Hash LLC<\/li><li>Zero Hash Liquidity Services LLC<\/li><li>Zero Hash Trust Company LLC<\/li><\/ul><p>Depending on the context, CF Technologies Canada Ltd may act as a <strong>data controller<\/strong> (for account, app, and user interface data) and\/or a <strong>service provider\/processor<\/strong> on behalf of licensed financial partners.<\/p><h4 class=\"c-w1\">2. Scope of This Addendum<\/h4><p>This Addendum applies solely to personal data collected through the App from users located in the United States.<\/p><h4 class=\"c-w1\">3. Categories of Personal Data Collected Through the App<\/h4><p>We collect the following categories of personal data:<\/p><p><strong>A. Identifiers<\/strong><\/p><ul><li>Full name, date of birth<\/li><li>Email address, phone number<\/li><li>Government-issued identification details<\/li><\/ul><p><strong>B. Sensitive Personal Information<\/strong><\/p><ul><li>Government-issued ID documents<\/li><li>Biometric data (e.g., facial images\/selfies used for identity verification)<\/li><li>Financial account and payment information<\/li><\/ul><p><strong>C. Commercial Information<\/strong><\/p><ul><li>Transaction records and activity related to services accessed through the App<\/li><\/ul><p><strong>D. Internet or Network Activity<\/strong><\/p><ul><li>IP address<\/li><li>Device identifiers<\/li><li>App usage logs and interaction data<\/li><\/ul><p><strong>E. Geolocation Data<\/strong><\/p><ul><li>Approximate location derived from IP address (country\/state level)<\/li><\/ul><h4 class=\"c-w1\">4. Purposes of Processing<\/h4><p>We process personal data collected through the App for the following purposes:<\/p><ul><li>to create, manage, and maintain user accounts;<\/li><li>to perform identity verification and compliance checks, including through third-party identity verification service providers<\/li><li>to enable access to cryptocurrency services provided by licensed third-party financial service providers;<\/li><li>to prevent fraud, unauthorized access, and illegal or suspicious activity;<\/li><li>to comply with applicable legal and regulatory obligations;<\/li><li>to operate, secure, and improve the functionality and performance of the App.<\/li><\/ul><p>Sensitive personal information is used only as necessary for identity verification, fraud prevention, security, and legal compliance.<\/p><p>We do not use sensitive personal information for marketing purposes.<\/p><h4 class=\"c-w1\">5. Sharing of Personal Data<\/h4><p>We may disclose personal data to: <strong>Identity verification and fraud prevention providers,<\/strong> including Sumsub (Sum &amp; Substance Ltd), which provides identity verification and compliance technology services;<\/p><ul><li><strong>Licensed financial service providers<\/strong>, including <strong>Zero Hash LLC, Zero Hash Liquidity Services LLC, and Zero Hash Trust Company LLC<\/strong>, which provide cryptocurrency transaction execution, custody, settlement, and regulatory compliance services for U.S. users;<\/li><li><strong>Payment processors<\/strong> used to process card and funding transactions;<\/li><li><strong>Analytics, cloud hosting, and infrastructure providers<\/strong> supporting the App security and performance.<\/li><\/ul><p>We do not sell or share personal data as those terms are defined under applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA\/CPRA).<\/p><h4 class=\"c-w1\">6. Mandatory Data Collection<\/h4><p>Certain personal data collected through the App is required to comply with legal, regulatory and compliance obligations, including identity verification requirements performed by third-party service providers. Failure to provide such information may result in limited or restricted access to the App features and services or inability to create or maintain an account.<\/p><p>Certain categories of personal data, including identity and verification data, are mandatory in order to comply with legal and regulatory requirements, while other data may be optional and collected to improve App functionality.<\/p><h4 class=\"c-w1\">7. Data Retention<\/h4><p>We retain personal data collected through the App only as long as necessary to:- fulfill the purposes described in this Addendum and the Privacy Policy,<\/p><p>&#8211; comply with legal, regulatory and contractual obligations\u2019<\/p><p>-meet record keeping requirements applicable to financial services providers.<\/p><p>Retention periods vary depending on the type of the and applicable law.<\/p><h4 class=\"c-w1\">8. U.S. Privacy Rights<\/h4><p>Depending on your state of residence (e.g., California, Colorado, Virginia, Texas), you may have the following rights:<\/p><ul><li>Right to access personal data we collect about you<\/li><li>Right to correct inaccurate personal data<\/li><li>Right to request deletion of personal data<\/li><li>Right to obtain a copy of your data (data portability)<\/li><li>Right to limit the use of sensitive personal information<\/li><li>Right to opt out of sale or sharing (note: but we do not sell or share data)<\/li><li>Right to non-discrimination for exercising your rights<\/li><\/ul><h4 class=\"c-w1\">9. Exercising your Rights<\/h4><p>You may submit privacy requests via:<\/p><ul><li>Email: <a href=\"mailto:compliance@xcoins.com\">compliance@xcoins.com<\/a> OR<\/li><li>Email: <a href=\"mailto:help@xcoins.com\">help@xcoins.com<\/a><\/li><\/ul><p>We will:<\/p><ul><li>Verify your identity before processing requests<\/li><li>Respond within applicable legal timeframes<\/li><\/ul><p>You may request access to, correction of, or deletion of personal data collected through the App by contacting us at <a href=\"mailto:compliance@xcoins.com\">compliance@xcoins.com<\/a>.<\/p><p>Requests for account deletion and data erasure are subject to applicable legal and regulatory retention requirements. There may be instances where certain data may need to be retained to comply with financial regulations, anti-money laundering obligations and record-keeping requirements.<\/p><h4 class=\"c-w1\">10. Data Security<\/h4><p>We implement appropriate technical and organizational measures designed to protect personal data collected through the App against unauthorized access, disclosure, alteration, or destruction.<\/p><p>Data transmitted from the App is encrypted in transit using industry-standard security protocols, with access controls and stored securely in accordance with applicable laws and best practices.<\/p><h4 class=\"c-w1\">11. International Data Transfers<\/h4><p>Personal data collected through the App may be transferred to and processed in jurisdictions outside your country of residence, including the United States and Canada.<\/p><p>Where required, we implement appropriate safeguards, including contractual protections and legally recognized transfer mechanisms.<\/p><h4 class=\"c-w1\">12. Age Restriction<\/h4><p>The App is not intended for individuals under the age of twenty-one (21). We do not knowingly collect personal data from individuals under the age of twenty-one (21).<\/p><h4 class=\"c-w1\">13. Updates to This Addendum<\/h4><p>We may update this Addendum from time to time to reflect changes in the App, applicable laws, or regulatory requirements. Any material changes will be communicated through the App or by other appropriate means.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a7d306e elementor-hidden-mobile\" data-id=\"a7d306e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-701e8ff elementor-widget elementor-widget-html\" data-id=\"701e8ff\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:20,&quot;sticky_effects_offset&quot;:500,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\" main_time_line clickable_time_line\">\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">1<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>App Operator and Data Controller<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">2<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Scope of This Addendum<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">3<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Categories of Personal Data Collected Through the App<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">4<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Purposes of Processing<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">5<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Sharing of Personal Data<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">6<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Mandatory Data Collection<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">7<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Data Retention<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">8<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>U.S. Privacy Rights<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">9<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Exercising your Rights<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">10<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>Data Security<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">11<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        <\/div>\n\n        <div class=\"timeline_right\">\n           <div>International Data Transfers<\/div>\n       <\/div>        \n    <\/div>\n\n    <div class=\"timline_section\">\n\n        <div class=\"timeline_left\">\n            <div class=\"timeline_date\">12<\/div>\n            <div class=\"timeline_line\">\n            <\/div>\n        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data-id=\"382ea33\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3430a5 elementor-widget elementor-widget-html\" data-id=\"d3430a5\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script>\ndocument.addEventListener(\"DOMContentLoaded\", function() {\n  const footerText = document.querySelector(\"[data-id='7c5f50e']  p\"); \n  if (footerText) {\n    footerText.textContent = \"CF Technologies Canada Limited, a company registered in British Columbia, Canada, having its Incorporation number BC1545450 and registered address 1202,115-1975 Mccallum RD, Abbotsford, British Columbia, Canada  provides the technology platform under its trading name - Xcoins, to enable access to cryptocurrency services through our licensed partners. For U.S.residents, transaction execution, custody, and settlement are provided by our partners Zero Hash LLC, Zero Hash Liquidity Services LLC, and Zero Hash Trust Company LLC collectively, \u201czerohash\u201d). For U.S. residents, the digital assets are provided by zerohash and when you engage in digital asset services on the Xcoins platform, you must also agree to the zerohash terms and conditions and enable your zerohash account.\";\n  }\n  const footerText2 = document.querySelector(\"[data-id='4a58820']  p\"); \n  if (footerText) {\nfooterText2.innerHTML = `\n      In the event that an incorrect Wallet Address is provided, Xcoins shall not have any liability whatsoever, including without limitation, have no obligation to assist in tracking or recovering such erroneous transfer. Moreover, zerohash is not responsible for digital assets which are sent according to the instructions received from you and once the digital assets are transferred, assets are outside of zerohash\u2019s custody and cannot be reversed. <br><br>\n      Trading digital assets involves significant risks, is highly volatile and may result in a total loss of investment. Prices can fluctuate on any given day. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any digital asset may be subject to large or sudden shifts in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling or trading anything on a market. You should be aware that the risk of loss in trading or holding digital assets can be substantial. <br><br>\n  Digital assets offered by zerohash are neither securities nor legal tenders and are not backed by any government or covered by any regulated or private insurance scheme (including, but not limited to, Federal Deposit Insurance Corporation (FDIC) or Securities Investor Protection Corporation (SIPC) coverage).<br><br>\n  Xcoins is the technology platform and does not provide investment advice. If you are not an experienced investor, you may want to speak to an independent financial adviser. 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