How long will it take for me to receive my order?

Xcoins will always send out coins within 15 minutes of a confirmed transaction. That’s our guarantee.

Occasionally, receiving coins takes a bit longer due to Blockchain delays, but you will be able to track the transaction on the blockchain once we send you the coins. Confirmation typically takes 10-15 minutes.

In some circumstances, our support team will reach out to you for more documentation before an order is released, for security purposes. This could be a copy of your credit card, front, and back, or a signed delivery confirmation from your previous orders. Please watch your email for these requests once you make your purchase.