How can I protect myself from scams?

There are a lot of scams in the digital world, but with a few small and simple steps, you can protect yourself from the majority of them.

We’ve listed out the main scams in the market for you.

Phishing scam

Sometimes the website you are using looks familiar. You miss spotting the slightly different URL and enter in your personal details. These are recorded and used instantly elsewhere, a silent and instant scam. This is known as phishing.

You can protect yourself by following three easy steps:
1, Always be suspicious – if a service is asking for extra information, do not give it. Contact their customer support directly and verify the request.
2. Verify that the website you’re using is secure. You can do this by checking that the URL starts with ‘https’ (not ‘http’) and that there is a closed lock in the address bar. This means the site has an active SSL certificate.
3. Don’t just click onto sites, write out the address into the browser.

Fake customer support

You may receive a phone call from a company requesting that you give them personal data so they can access your account. Common reasons are that your account has been compromised.

In these cases, you should remember that no company will ever contact you for personal details. No company will urge you to make a quick decision on something. You should decline to give information, put the phone down and call the company in question. They will be able to tell you the legitimacy of the request very quickly.

Fake companies selling services or products

Be careful giving your financial details to companies you have never heard of. You can very quickly verify a company’s legitimacy by checking its reputation online. A scam company will have a lot of complaints about them.

Another thing to look out for is attention to detail. Does the site have a lot of spelling errors or inconsistencies? If so, you should simply walk away.

If you want to be sure you’re dealing with the real Xcoins:
Check that your correspondence is coming from any of the exact sources below, or get in touch with our customer support team 24/7
Email
[email protected]
Phone
US: +888 71COINS
International: +1 (305) 946 1796
Skype
[email protected]